Jennifer is the core to our project management. When the rest of the team is caught up in their coding or designing, Jennifer cracks the whip, ensuring that projects are completed on time. Not only the voice of reason, Jennifer is also the voice for most of our projects, from writing product descriptions and company biographies to support manuals and computer training articles.
Jennifer has over 15 years of experience in IT and internet technology. Her ability to test applications and web site functionality is the cornerstone of our support services. Jennifer is also responsible for writing easy to follow help and support documents for SiteMastermind CORE, enabling our customers to utilize our 24/7 online help centre. Previous experience includes being support director to over 800 employees at a major corporation.